Terms and Conditions

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Terms and Conditions for MagblockUK

Effective Date: 09/01/2024

Welcome to MagblockUK! These Terms and Conditions ("Terms") govern your use of our website Magblocks.co.uk and any purchases made through our store. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully before making a purchase or using our website.

MagblockUK is an online store offering magnetic building blocks and educational toys. Our registered office is located in London, United Kingdom, and we operate under UK law.

By accessing or using our website and services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms, you should not use our website or make a purchase from our store.

In order to make a purchase on our website, you may need to create an account. When registering, you agree to provide accurate and up-to-date information. You are responsible for keeping your account details secure and for all activities under your account.

If you suspect any unauthorized use of your account, you must notify us immediately. We are not liable for any loss or damage arising from your failure to maintain the security of your account.

• Product Information: We strive to provide accurate descriptions, pricing, and images for all products on our website. However, we do not guarantee that all product details are free from errors.
• Pricing: All prices listed on our website are in GBP and are inclusive of VAT (if applicable). Shipping costs are additional and will be displayed during checkout. We reserve the right to change prices at any time, but any changes will not affect orders already placed.
• Availability: While we make every effort to ensure that our products are in stock, we cannot guarantee the availability of any product. In the event that an item is out of stock, we will notify you and offer alternatives or a full refund.

• Order Process: To place an order, select the items you wish to purchase, add them to your shopping cart, and proceed to checkout. At checkout, you will be required to provide payment information and delivery details.
• Payment: We accept various forms of payment, including credit/debit cards and third-party payment services. Payments are processed securely by our payment gateway providers, and we do not store your card details.
• Order Confirmation: Once your order is placed, you will receive an order confirmation email. This does not constitute acceptance of the order. We reserve the right to cancel any order, at which point we will notify you and issue a refund if applicable.

• Shipping: We offer various shipping methods to UK addresses and, in some cases, international delivery. Shipping costs will be calculated and displayed at checkout.
• Delivery Times: Estimated delivery times are provided during checkout, but they are not guaranteed. Delays may occur due to unforeseen circumstances, such as shipping carrier issues or weather conditions.
• Risk and Ownership: Ownership of the products passes to you once they have been delivered to the address you provided. The risk of damage or loss of the products passes to you at the time of delivery.

• Right to Cancel: Under the Consumer Contracts Regulations, you have the right to cancel your order within 14 days of receiving the goods, without providing any reason. To exercise this right, you must inform us within 14 days of receipt by emailing us at [Your Email Address].
• Return Process: If you wish to return goods, they must be unused, in their original packaging, and in a resaleable condition. The customer is responsible for return shipping costs unless the product is faulty or incorrect.
• Refunds: Once we receive the returned item, we will process a refund to your original payment method within 14 days, excluding the cost of return postage (unless the item is faulty).

If you receive a faulty or damaged product, please contact us immediately with a description of the issue and, where possible, photos of the damage. We will either offer a replacement, repair, or a full refund depending on the nature of the issue.

Nothing in these Terms affects your statutory rights as a consumer under UK law. You have the right to seek a refund or replacement for defective or misrepresented goods in accordance with the Consumer Rights Act 2015.

We are committed to protecting your privacy. For details on how we handle your personal data, please refer to our [Privacy Policy], which forms part of these Terms.

All content on our website, including text, images, logos, and trademarks, is the property of MagblockUK or its licensors and is protected by intellectual property laws. You may not use or reproduce any content from our site without our express permission.

You agree not to use our website for any unlawful or prohibited activities, including but not limited to:

• Posting or transmitting harmful content (e.g., viruses, malware).
• Using our website to harass, defraud, or otherwise harm others.
• Attempting to access our website or account information without authorization.

We reserve the right to suspend or terminate your account if we suspect you are engaging in any prohibited activities.

To the fullest extent permitted by law, MagblockUK’s liability for any loss or damage arising from your use of the website or any purchases made through the site is limited to the total value of the items purchased in the relevant order.

We are not liable for any indirect, incidental, or consequential damages, including loss of profit, revenue, or data, arising from your use of our website.

We are not liable for any delay or failure in performance due to circumstances beyond our control, including but not limited to acts of God, natural disasters, terrorism, war, or any other event outside of our reasonable control.

We reserve the right to update or modify these Terms at any time. Any changes will be posted on this page with an updated "Effective Date." Your continued use of our website after any changes to these Terms will constitute acceptance of those changes.

These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you have any questions or concerns about these Terms and Conditions, please contact us at:

MagblockUK
Email: Magblocksuk@gmail.com

This document is designed to ensure that both you and your customers have clear expectations regarding their purchases and rights. Be sure to review it carefully and consider seeking legal advice to ensure full compliance with UK laws and e-commerce regulations.